Online legal information (self-help/educational)
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Community Law Manual Online
The Community Law Manual Online is a free online resource of easy-to-read legal information and comprehensive answers to common legal questions. The manual aims to provide guidance for the next steps one might take when dealing with a legal problem.
Web link: www.comunitylaw.org.nz/
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Citizens Advice Bureau Information
The Citizens Advice Bureau (CAB) provides a free, online information hub designed to help people navigate everyday issues, particularly around understanding their rights and responsibilities across a range of areas. It features over 2,700 searchable questions and answers, developed from real-life inquiries received by CAB offices.
Phone: 0800 367 222
Web link: www.cab.org.nz/
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Consumer Protection NZ
A government provided resource offering legal information to support consumers. This website, managed by the Ministry of Business, Innovation and Employment (MBIE), provides guidance to help individuals understand their rights under consumer law. It includes tools, templates, and practical advice to support self-resolution of issues related to purchases, services, and fair trading.
Phone: 0508 426 678 (0508 4 CONSUMER)
Email: cpinfo@mbie.govt.nz
Web link: www.consumerprotection.govt.nz/
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Consumer NZ
Consumer NZ is a non-profit organisation. Its website includes practical guidance on consumer rights and responsibilities, along with tools to help resolve problems. The "Your Rights" section features email templates and complaint guides to support self-resolution.
Web link: www.consumer.org.nz/
