Customer debt or late payment
Explore online self-help and educational resources.
For information on finding a lawyer: see here
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Citizen Advice Bureau Information
The Citizens Advice Bureau (CAB) provides a free, online information hub designed to help people navigate everyday issues, particularly around understanding their rights and responsibilities across a range of areas. It features over 2,700 searchable questions and answers, developed from real-life inquiries received by CAB offices. Its includes various sections tailored for small businesses.
Email: see local CAB for email information
Web link: www.cab.org.nz/
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Business.govt.nz: Getting Paid on Time
A government resource that provides guidance to help businesses reduce the risk of late payments and manage customer debt. It includes practical advice on invoicing, setting clear payment terms, and following up with customers. The site offers tips for spotting warning signs of financial stress, outlines common invoicing mistakes, and provides tools such as a free invoice template and information on eInvoicing.
Phone: 0800 424 946
Email: info@business.govt.nz
Web link: www.business.govt.nz/
