Online legal information (self-help/educational)
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Community Law Manual Online
The Community Law Manual Online is a free online resource of easy-to-read legal information and comprehensive answers to common legal questions. The manual aims to provide guidance for the next steps one might take when dealing with a legal problem.
Email: see preferred location for contact information
Web link: communitylaw.org.nz/
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Citizens Advice Bureau Information
The Citizens Advice Bureau (CAB) provides a free, online information hub designed to help people navigate everyday issues, particularly around understanding their rights and responsibilities across a range of areas. It features over 2,700 searchable questions and answers, developed from real-life inquiries received by CAB offices.
Phone: 0800 367 222
Email: see local CAB for email information
Web link: www.cab.org.nz/
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Employment New Zealand
A government provided resource that offers legal information on employment rights and responsibilities. Employment New Zealand is a service managed by the Ministry of Business, Innovation and Employment (MBIE). It provides guidance for employees and employers on topics such as pay, leave, holidays, fair work practices, and resolving workplace issues. The website includes tools, templates, and access to services like mediation and early resolution, as well as a helpline for general employment-related inquiries.
Phone: 0800 20 90 20
Email: via website
Web link: www.employment.govt.nz/
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Employment Relations Authority
The Employment Relations Authority is a Tribunal established under the Employment Relations Act. It provides a formal but accessible process for resolving disputes between employers and employees. The website outlines how to lodge an application, what to expect during the investigation process, and how determinations are made. It also includes information on fees, representation, and enforcement of decisions.
Web link: www.era.govt.nz/
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Citizens Advice Bureau Youth Tool Kete: Problems at work
A youth-focused resource that helps rangatahi who are facing issues in the workplace. It covers topics like unfair treatment, bullying, pay disputes, and employment rights, helping youth understand their options and where to seek support.
Phone: 0800 367 222