Supplier disputes
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Consumer Protection NZ: Solving problems with suppliers and problems caused by suppliers
A government resource that provides guidance for businesses dealing with supplier-related issues. One section outlines how to resolve problems directly with suppliers, such as faulty goods or contract disputes. Another section addresses situations where customer complaints are caused by supplier issues, explaining business responsibilities and options for escalating concerns. The site includes references to relevant legislation and dispute resolution pathways.
Phone: 0508 426 678 (0508 4 CONSUMER)
Email: cpinfo@mbie.govt.nz
Web links:
