Tenancy

The Community Law Manual Online is a free online resource of easy-to-read legal information and comprehensive answers to common legal questions. The manual aims to provide guidance for the next steps one might take when dealing with a legal problem.

Email: see preferred location for contact information

Web link: communitylaw.org.nz/

The Citizens Advice Bureau (CAB) provides a free, online information hub designed to help people navigate everyday issues, particularly around understanding their rights and responsibilities across a range of areas. It features over 2,700 searchable questions and answers, developed from real-life inquiries received by CAB offices.

Phone: 0800 367 222

Email: see local CAB for email information

Web link: www.cab.org.nz/

A government provided resource that provides information for both tenants and landlords on renting. It outlines rights and responsibilities under the Residential Tenancies Act 1986, including guidance on starting and ending a tenancy, rent and bond processes, healthy homes standards, and resolving disputes. The site includes downloadable tenancy agreement templates and an online agreement builder, as well as templates for issuing a 14-day notice to remedy (for when a landlord or tenant has breached their obligations).

Phone: 0800 836 262 (0800 TENANCY)

Web link: www.tenancy.govt.nz/

Aratohu Tenant Advocacy is an online resource developed by Citizens Advice Bureau New Zealand. It provides information and guidance to tenants and their advocates, including information on tenancy rights and responsibilities, approaches to resolving issues, and references to relevant legislation. The site also includes practical tools and links to support services.

Email: admin@cab.org.nz

Web link: tenant.aratohu.nz/

Renters United is a tenant advocacy group. The website includes information on renters’ rights and an online tool, Tenancy Help, to support self-advocacy.

Web link: rentersunited.org.nz/

A youth-focused resource that helps rangatahi who are entering shared accommodation. It outlines key aspects of the flatting experience, including how to secure a tenancy, understand rental agreements, manage household responsibilities, and navigate interpersonal dynamics with flatmates. The resource is designed to support young people in making informed decisions and exercising their rights while living independently in New Zealand. 

Phone: 0800 367 222 

Enquiry: https://www.cab.org.nz/find-a-cab/contact-us

Web link: https://youth.cab.org.nz/flatting